Refund policy
Return and Exchange Policy
- No exchange will be provided for any product ordered from www.thehighzone.com (Except when there is a wrong/manufacturing defect product received.)
- In case of a replacement, we will initiate the return pickup in 2-4 business days. Once the product gets received in our warehouse, it will be inspected by our quality team, and after carefully checking we will schedule a replacement order immediately.
- Any issue regarding the product will be taken into consideration up to a maximum of 7 days from the actual order delivery date.
- The article(s) being returned for exchange should be unused, clean, and accompanied by its original packaging and tags in an undamaged condition.
Refund Policy
Please Note : Highzone follows a No Refund Policy, no Prepaid orders/COD orders placed from www.thehighzone.com will be refunded, you can opt-in for replacement/credit voucher code if a damaged/wrong product is received.
For any query, please get in touch with our Customer Service Department.
Email: admin@thehighzone.com
Contact no: +91-9654801152
Monday to Saturday (11:00AM to 5:00PM)